Healthcare Conceirge Service

Appointment Scheduling & Organization

1. Organized Scheduling

Coordinate all medical appointments, ensuring they are arranged in a logical & efficient order

2. Timely Follow-ups

Track and schedule follow-ups to prevent delays & ensure continuity of care

3. Strategic Specialist Coordination

I sequence specialist visits strategically, making sure the right tests and consultations occur in the proper order, ensuring providers have the necessary information for the fastest and most effective treatment

4. Proactive Communication

Liaison with healthcare providers, ensuring critical medical information is shared, reducing redundancy, & expediting care. With my expertise, you won’t have to worry about managing complex healthcare logistics. I can handle the details, so you can focus on your health and well-being

In-Person Appointment Support Services

✔ Pre-Appointment Preparation

• Review medical history and current concerns
• Help clients list symptoms, questions, and priorities for the visit and send a      pre-appointment email to the provider if possible
• Gather necessary medical records or test results

✔ During the Appointment

• Accompany the client to the doctor’s office (in person or virtually)
• Take notes on diagnosis, treatment options, and next steps
• Ask important follow-up questions (if needed)
• Clarify medical jargon and ensure the client understands the information
• Advocate for the client’s needs and preferences (if needed)

✔ Post-Appointment Follow-Up

• Summarize key takeaways from the visit
• Ensure prescriptions, referrals, or follow-up tests are scheduled
• Assist with implementing doctor’s recommendations (e.g., lifestyle changes, therapy, home care)
• Communicate with family or caregivers (if applicable)

This service is incredibly valuable, especially for seniors, busy professionals, individuals with chronic conditions, or those who feel overwhelmed navigating healthcare alone

With over 15 years of nursing experience in multiple roles, I understand the complexities of the healthcare system and how challenging it can be to navigate alone. You don’t have to do this by yourself. Let’s create a plan that ensures you or your loved one receives the best possible care without the stress and confusion

With my extensive nursing background, I’ve seen firsthand the gaps in care coordination that many patients face. I worked as a Registered Nurse in critical care for five years before becoming an Acute Care Nurse Practitioner for nine years. My background is in Pulmonary/Critical Care, Cardiology and Cardiovascular Surgery. After the birth of my fourth child in 2019, I began a sabbatical from nursing—but my passion for patient advocacy never left. I do have an Alabama RN license and am eligible to collaborate with a physician to become a NP in Alabama. I graduated from TWU in 2004 with a BSN. I completed graduate school to earn a MSN in 2010 at UT Houston

I have always believed that continuity of care is essential, but I never fully realized how critical it was until I moved away from my parents. Before then, I naturally took on the role of organizing their doctor’s appointments, attending visits, and ensuring clear communication with their physicians. When I could no longer be there in person, I quickly saw how challenging it was to coordinate care, manage prescriptions, and navigate the complex healthcare system—especially for those without a strong advocate by their side

This service was also deeply inspired by my beautiful friend, Diana. She was The Best Social Worker in the entire world and I know she would give this service her stamp of approval. Her unwavering compassion and dedication to others continue to guide my mission. I had the privilege of walking alongside her during her healthcare journey, witnessing firsthand the challenges patients and families face.